The Pueblo Ledger

Pueblo's public records, made public.

Government Watch · Published September 13, 2026

Pueblo's Public Crime Search Disappeared. When Will the City Replace It?

The City replaced its police dispatch and records systems, but residents lost the neighborhood incident search Pueblo still tells them to use.

Pueblo residents used to have a straightforward way to look up police activity near an address or neighborhood. The Pueblo Police Department's Police-to-Citizen service—usually called P2C—let the public search incidents and obtain certain reports online.

That public search is gone.

The City has since moved to a new computer-aided dispatch and records-management system. Yet official City instructions still direct residents to P2C Event Search, the former P2C address now redirects to an online incident-reporting form, and no replacement public incident search is posted. A separate Pueblo County GIS public-safety dataset also stops at the end of 2025.

This does not mean Pueblo Police stopped collecting incident and dispatch data. It means the public no longer has the useful neighborhood-level access it had before—and the City has not clearly explained whether or when that access will be restored.

What Pueblo residents used to have

P2C was not an obscure experiment. The Police Department described it as a public service.

In its 2021 annual report, the department said P2C allowed residents to search, view and print police reports, file reports online, and submit requests. The Records Section processed more than 2,000 P2C submissions that year, nearly 1,500 of which became police reports. The department said the service was convenient for residents and reduced records-request volume.

The City still hosts a page titled Public Request for Crime Statistics for Specific Location or Neighborhood. It tells residents to use P2C Event Search to research crime near a home, business or neighborhood.

But the link no longer delivers that service.

As of September 12, 2026, the former P2C address at police.pueblo.us displays a redirect notice and sends visitors to an online form for reporting an incident. Online reporting can be useful, but it is not a replacement for searching public incident information.

The result is a broken public-information path: City instructions promise an event search, while the linked system provides something else.

What changed behind the scenes

The disappearance coincides with a major technology replacement inside the Police Department.

The City's 2026 State of the City report says Pueblo Police launched a new computer-aided dispatch system and records-management system in 2025. The City's 2026 adopted budget identifies the replacement as ProPhoenix CAD with an integrated records-management system.

Replacing a core police system is a major project, and public access can require configuration, policy decisions and privacy review. But the transition does not explain why outdated instructions remain online or why residents have not been given a public status notice and replacement timeline.

There is another important fact: ProPhoenix advertises a Citizen Services Program that supports crime mapping, online reporting, crime and fire incident maps, crime statistics and CompStat reports. According to the vendor, agencies can decide which incidents appear and how often they update.

We have not found public evidence showing whether Pueblo purchased or licensed that citizen-services module. The City should answer that question. If it owns the capability, residents deserve to know why it is not enabled. If it did not buy the public-facing component, the City should explain what replacement it plans to provide.

A separate county GIS dataset stops in 2025

Pueblo County GIS still publishes an ArcGIS layer called Pueblo County Crime Points 2020–2025. Direct inspection of the public service on September 12 found 212,650 records, with the newest event dated December 29, 2025. The agency field is overwhelmingly marked PCSD, so this is primarily a Pueblo County Sheriff/dispatch dataset—not a substitute for the former Pueblo Police city search.

Those records should not all be called “crimes.” The dataset includes police calls, traffic events, fire and EMS responses, welfare checks, service calls and administrative activity. Several agency codes appear, but almost all records are coded PCSD. “Public-safety events” is the more accurate description.

The layer's schema metadata was edited after the underlying data stopped changing, but that does not make its incidents current. Three dates matter:

  • The newest event in the data: December 29, 2025
  • The last apparent edit to the underlying data: February 2, 2026
  • The service's reported schema-edit date: February 24, 2026

Changing an item description or republishing a map is not the same as adding current incidents. We found no complete public 2026 incident feed that replaces the old P2C search.

Pueblo still publishes some crime information

This is not a claim that the City publishes no crime information at all.

Pueblo Police continues to publish selected news releases and annual reports. Its Crime Analysis Unit says it produces quarterly and annual reports for the community. State and federal systems also publish agency-level crime statistics after reporting delays.

Those sources are useful, but they do different jobs. A press release covers incidents selected for public announcement. An annual report summarizes a year. State and FBI statistics support broad comparisons. None replaces a searchable, regularly updated public view of neighborhood incidents and calls for service.

What the City should provide

Pueblo does not need to expose victims, exact residential addresses, sensitive narratives or active tactical information. A useful public system can protect privacy and still provide meaningful accountability.

The Pueblo Ledger is asking the City to:

  1. Restore P2C Event Search or launch a replacement public dashboard.
  2. Publish a clear notice explaining what happened to P2C and when a replacement will be available.
  3. Correct City webpages that still direct residents to a service that no longer works as described.
  4. Publish current quarterly crime reports in one clearly indexed location.
  5. Release a recurring, privacy-protected CSV or GeoJSON dataset containing broad incident categories, dates, agency, disposition, and neighborhood, beat or generalized location.
  6. State whether Pueblo licensed ProPhoenix's public crime-mapping and statistics capabilities and, if so, whether the City plans to enable them.

Locations can be reduced to blocks, neighborhoods, beats or displaced map points. Sensitive categories can be suppressed. Publication can be delayed when needed. These are solvable policy and configuration questions—not a reason to leave the public with a dead link and year-old data.

Why this matters

Residents use public-safety information to understand their neighborhoods, evaluate claims about crime, decide where community resources are needed and hold public institutions accountable. Journalists, neighborhood groups, researchers and businesses need consistent data to separate trends from anecdotes.

Good public access also helps the Police Department. Pueblo's own annual report said P2C reduced records requests. A sanctioned public dashboard or recurring export would give everyone the same source, reduce repetitive requests and limit the spread of unofficial or misleading crime maps.

Transparency should not disappear as collateral damage from a software upgrade.

Ask Pueblo for an answer

Residents who want this service restored can send a respectful request to:

Ask the City when public incident search will return, whether the ProPhoenix Citizen Services Program was purchased, where current quarterly reports can be found, and whether a privacy-protected recurring data export will be made available.

The Pueblo Ledger has prepared a detailed written request, but it had not been sent as of publication. We will update this article with the City's response, any correction the City provides, and any announced restoration timeline.

Source notes

The findings in this article were checked against City of Pueblo documents, live City webpages, Pueblo County's public ArcGIS service and ProPhoenix's official product description on September 12–13, 2026. The public-safety service was queried directly to distinguish the newest event date from later data and schema edits and to inspect its agency and incident-category fields.

If the City has launched a replacement search or current public feed that we missed, please send the exact link to corrections@puebloledger.com so we can verify it and correct this article promptly.